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General Conditions | Zoom Edition
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GENERAL CONDITIONS


The General Conditions of Sale regulate the relationship between the users of www.zoomedition.com (hereinafter user or client) and the trade name ZOOM EDITION represented by its owner: Vega Hernandez, Victor de (hereinafter ZOOM EDITION).

Terms and Conditions

The client claims to know the particular conditions of sale specified in the screen (work, author, format, finish) and declares to accept  them without any reservation. The order is accepted and taken for completion at the time of payment.

Orders

To place an order you must:

– Choose the desired photo, click on it, and accept the tab “BUY”

– Choose the siez and the desired format and select “BUY”

– Ensure photography, size and finish selected and click “BUY”

– Login with your email and password, or register if you are not

– To validate the method and delivery address

– Redeem promo code or gift card if available and select “CHECK OUT”

– Finally enter payment details and accept

The sale occurs and is contractually terminated at the time of the confirmation from the bank for the payment of it. Once the process is complete you will receive the order confirmation email.

Prices

The prices shown on the site, are expressed in Euros and include applicable taxes. At these prices they must add the shipping costs depending on the product and the destination.

Payment and Security

The payment will be made through Visa or Mastercard, both payments are 100% guaranteed by the “Verified by Visa” and “SecureCode MaserCard” systems, which add secure payment guarantee.

Data from the sale are recorded by the website ZOOM EDITION, serving as proof and assurance sale made and payment confirmation.

Payment can also be made through Paypal or bank transfer, in which case the expedition will begin upon receipt of the same or send proof of payment via email to pedidos@zoomedition.com

Delivery orders

The delivery periods specified in section “shipments”, are in all cases approximate time, especially when a product is not in stock. The maximum for works delivery in the Peninsula will be in any case 15 days from receipt of order. In other destinations, delivery is not guaranteed within these terms, delivery may be extended up to 20 calendar days. These deadlines are not subject to force majeure occur. Can not be claimed compensation from the user in case of breach of the same.

All works in the same order will be shipped together. The delivery address can be customized for each order, but all the works of the same order will be sent together at the same address. If you need ship to different directions, necessary to make separate orders.

The scope of delivery of ZOOM EDITION is the EU. Should you require shipping in other countries is necessary to contact before ordering with the site pedidos@zoomedition.com

Shipping costs are borne by the customer and vary depending on destination and weight or measures of the acquired work. The amount of specific delivery charges for each order is displayed during the checkout process before the end of it. Anyway you can check the rates in paragraph “Shipments” in www.zoomedition.com

 

Exchange

If you receive the works requested do not satisfy you because an error in the reference sent, bad condition or defective, you have a period of 10 days to exercise the right of returning it for this reason. To do this, contact ZOOM EDITION in pedidos@zoomedition.com and explain the reasons for the return. In all cases it is essential to return the original packaging. Otherwise ZOOM EDITION reserves the right not to accept it.

In case of return for defect or error in ordering, the charges of returning and new shipment will be paid by ZOOM EDITION.

Rights and deadlines retraction

The customer has a period of 15 calendar days to exercise his right to retract. To exercise this right is necessary to contact ZOOM EDITION in pedidos@zoomedition.com within 15 days from the receipt of the order at home. The expenses incurred in the return of it and the original shipping costs order are paid by the customer, therefore only the amount attributable to the work itself will be refunded.

To exercise this right is imperative to return the original packaging and the work in perfect conditions and provide a copy of the proof of purchase. In case of breach of any of these points, ZOOM EDITION reserves the right not to accept such return. We will do, in any case, our best to help you.

If these conditions are fulfilled you can decide between changing by another work of equal or greater value (paying the difference), apply for refund of the returned work, or receive a shopping voucher in the amount of the cost of the work returned to exchange within the next shopping.

Contact and customer service

For any questions concerning the product, services or the site itself, you can contact ZOOM EDITION via email hola@zoomedition.com or via phone: 0034 91 0837189

Protection of personal information

 



NEED HELP? Write us to hola@zoomedition.com or call us +34 91 0837189 (Mo-We: 17 to 20,30 Th-Fr: 17 to 21 Sat: 12 to 15 and 17 to 21)


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